We're committed to protecting your personal information and being transparent about how we use it.
Your data is protected with industry-standard encryption
You can access, update, or delete your data anytime
We only use your data to serve you better
Last Updated: January 27, 2026
At KGS Associates, we believe trust is the foundation of every great business relationship. This Privacy Policy explains how we handle your information with care and respect.
Our Promise: We'll never sell your personal information to third parties, and we only collect what we need to provide you with excellent service.
When you work with us, we may collect:
Like most websites, we automatically collect some technical information to improve your experience:
We use your information to provide you with the best possible service:
Process and track your shipments, communicate updates, and ensure timely delivery
Answer your questions and resolve any issues quickly and effectively
Protect against fraud and ensure the safety of your shipments
Enhance our services based on your feedback and usage patterns
Important: We never sell your personal information to anyone. Ever.
We only share your information when necessary to serve you:
Shipping carriers, customs brokers, and warehouses who help deliver your cargo safely
Government authorities when required by law or to comply with customs regulations
Payment processors and IT providers who help us run our business (under strict confidentiality agreements)
We take protecting your information seriously:
All sensitive data is encrypted during transmission and storage
Protected infrastructure with firewalls and regular security updates
Only authorized personnel can access your information
Our team is trained on data protection best practices
You're in control! Here's what you can do with your data:
Request a copy of all the information we have about you
Update any inaccurate or incomplete information
Request deletion of your personal information
Get your data in a portable format
We use cookies to remember your preferences and improve your browsing experience. You can control cookies through your browser settings, though this might affect some features.
What are cookies? Small text files that help us remember things like your language preference and login status, making your next visit smoother.
As a global logistics provider, your information may be processed in different countries. Don't worry—we ensure the same level of protection wherever your data goes.
We may update this policy occasionally to reflect changes in our practices or legal requirements. We'll always notify you of significant changes and update the "Last Updated" date above.
If you have any questions about how we handle your data or want to exercise your rights, our team is ready to assist you.
461/4, 4th Floor, Green Lanka Tower
Navam Mawatha, Colombo 02